Privacy policy

Last updated: 2026-10-30

Mirai Trading LLC ("we"), which operates Chenab Digital, handles personal information in accordance with Japan's Act on the Protection of Personal Information (APPI) and this policy.

1. Information we collect

  • Details you send us through forms, email, WhatsApp, LINE or phone: name, company, email, phone number, website and message.
  • Information about how you use this website, collected through cookies and similar technologies (see section 5).
  • Information you provide during a project, such as account access and business data.

2. How we use it

  • To reply to enquiries and provide quotes and audits
  • To deliver, invoice and support our services
  • To improve this website and our services
  • To meet legal and accounting obligations

We do not use your information for any other purpose without your consent, except where the law permits.

3. Sharing with third parties

We do not sell personal information or provide it to third parties without your consent, except where required by law. We use service providers to run this website and our business (for example form handling, email, hosting and analytics). Some of these providers store data outside Japan, including in the United States. We select providers with appropriate safeguards and supervise them as required by the APPI.

4. Security and retention

We take reasonable technical and organisational measures to protect personal information. We keep it only as long as needed for the purposes above or as required by law.

5. Cookies, analytics and maps

This website uses Microsoft Clarity, and may use Google Analytics, to understand how visitors use it. Clarity records how pages are used (clicks, scrolling and mouse movement) to produce heatmaps and session replays; text you type into forms is masked. We also embed Google Maps on some pages. These services may set cookies and collect information such as your IP address and browser type, under Microsoft's and Google's own privacy policies. You can block cookies in your browser settings.

6. Your rights

You may ask us to disclose, correct, add to, delete or stop using the personal information we hold about you. Contact us using the details below and we will respond as required by the APPI.

7. Contact

Mirai Trading LLC
1691-1 Sekiyadaimachi, Noda, Chiba 270-0202, Japan
Representative member: Faizan Muhammad (ファイザン・ムハマド)
Email: hello@chenabdigital.jp

8. Changes

We may update this policy. The latest version is always published on this page.